This Privacy Policy explains how ph96.com collects, uses, stores, shares, and protects your personal information when you use our platform. It is published in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR regulatory requirements.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request erasure of your personal data held by ph96.com. You may also object to processing or withdraw consent at any time by contacting our Data Protection Officer.
All data transmitted between your device and ph96.com's servers is encrypted using industry-standard 256-bit SSL/TLS technology. Your personal and financial information is protected in transit and at rest on our secured infrastructure.
ph96.com does not sell your personal data to third parties for marketing, profiling, or commercial purposes. Data shared with third parties is limited strictly to licensed payment processors, PAGCOR regulatory reporting, and security service providers under binding data protection agreements.
ph96.com processes certain player data as a mandatory requirement of PAGCOR regulation, including identity verification records and transaction history. This regulatory processing is conducted under a separate lawful basis and is not subject to player opt-out.
You may opt out of ph96.com marketing communications at any time. Each marketing email or SMS contains an unsubscribe mechanism. You can also manage your communication preferences directly from your account dashboard settings without contacting support.
ph96.com has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012. For any data-related requests, concerns, or complaints, you may contact our DPO at the email address listed in Section 13 of this Policy.
Summary: ph96.com collects personal data to operate your account, process payments, comply with PAGCOR regulatory obligations, and improve the platform. We do not sell your data. You have meaningful rights over your information under Philippine law. Please read this Policy in full to understand how your data is handled.
This Privacy Policy ("Policy") describes the data processing practices of ph96.com ("ph96.com," "we," "us," or "our") in connection with the online casino and sports betting platform accessible at ph96com.co ("Platform").
This Policy applies to all personal data collected from Account Holders, registered users, visitors to the ph96.com website, and individuals who interact with ph96.com through any channel including the Platform, customer support, email, and SMS communications.
ph96.com is committed to protecting your privacy and processing your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, relevant National Privacy Commission (NPC) issuances, and applicable PAGCOR regulatory requirements.
Important: By registering an account on ph96.com or continuing to use the Platform following notification of this Policy, you acknowledge that you have read and understood how your personal data is processed as described herein. If you do not agree with this Policy, you must not create an account or continue using the Platform.
ph96.com is the data controller responsible for the personal data processed under this Policy. As data controller, ph96.com determines the purposes and means by which your personal data is collected and processed.
ph96.com has appointed a Data Protection Officer (DPO) whose contact details are provided in Section 13 of this Policy. The DPO is responsible for monitoring ph96.com's compliance with the Data Privacy Act of 2012 and serving as the point of contact for data subjects wishing to exercise their rights.
When you register an account on ph96.com, we collect the following personal data that you voluntarily provide:
To comply with PAGCOR identity verification requirements and to process withdrawals, ph96.com collects:
In connection with your deposits, withdrawals, and gaming activity on ph96.com, we process:
ph96.com's systems automatically collect certain technical data when you access the Platform:
When you contact ph96.com support or respond to communications from us, we retain records of those interactions, including live chat transcripts, email correspondence, and relevant account notes, for quality assurance and dispute resolution purposes.
ph96.com collects your personal data through the following channels:
ph96.com processes your personal data on the following lawful bases under the Data Privacy Act of 2012:
ph96.com uses your personal data for the following purposes:
Where you have consented to receive marketing communications, ph96.com may send you information about promotions, new games, and platform updates via email or SMS. You may withdraw this consent at any time using the unsubscribe mechanism in each communication or through your account dashboard settings. Withdrawing marketing consent does not affect ph96.com's ability to send service-critical communications such as account alerts and verification notifications.
ph96.com does not sell, rent, or trade your personal data to third parties for commercial purposes. Your personal data may be shared with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
Note on International Transfers: Where any third-party service provider processes data outside the Philippines, ph96.com ensures that appropriate safeguards are in place, including contractual data protection clauses meeting the standards required by the National Privacy Commission of the Philippines.
ph96.com uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored on your device that help the Platform function correctly, remember your preferences, and support our analytics and security systems.
These cookies are strictly necessary for the Platform to function. They enable session management (keeping you logged in during your visit), security features, and core platform functionality. Essential cookies cannot be disabled without breaking the Platform's basic features.
With your consent, ph96.com uses analytics cookies to collect aggregated, anonymized data about how players navigate and interact with the Platform. This data helps us identify areas for improvement. Analytics cookies do not identify you personally.
These cookies remember your settings and preferences — such as your selected language or display preferences — so you don't have to reconfigure them on each visit.
You can manage and delete cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of ph96.com, though some preference-related functionality may be affected. Your consent to non-essential cookies is requested via the cookie consent mechanism displayed on your first visit to the Platform.
ph96.com retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention principles:
Upon expiry of the applicable retention period, ph96.com will securely delete or anonymize your personal data.
ph96.com implements technical and organizational security measures appropriate to the nature of the personal data processed and the risks involved. These measures include:
Your Responsibility: While ph96.com implements robust security measures, the security of your account also depends on how you safeguard your login credentials. You are responsible for keeping your ph96.com password confidential and for notifying ph96.com support immediately if you suspect unauthorized access to your account.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph96.com will notify the National Privacy Commission and, where required, affected Account Holders in accordance with the timelines specified in the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ph96.com. To exercise any of these rights, contact ph96.com's Data Protection Officer as described in Section 13:
Request a copy of the personal data ph96.com holds about you, together with information about how it is processed.
Request correction of inaccurate or incomplete personal data held by ph96.com. For name and date of birth corrections, supporting KYC documents will be required.
Request deletion of your personal data where processing is no longer necessary, subject to retention obligations under PAGCOR regulation and Philippine law.
Object to processing of your data for direct marketing at any time, and in certain circumstances object to processing based on legitimate interests.
Request that ph96.com restricts processing of your data in specific circumstances, for example while accuracy is contested or an objection is being considered.
Request that ph96.com provides your data in a structured, commonly used, machine-readable format where processing is carried out by automated means.
Withdraw consent to processing at any time where processing is based on consent, without affecting the lawfulness of prior processing.
Lodge a complaint with the National Privacy Commission of the Philippines if you believe ph96.com has not complied with your data protection rights.
Requests to exercise your data rights will be responded to within fifteen (15) working days of receipt, subject to identity verification. Where requests are complex or numerous, ph96.com may extend this period and will notify you accordingly.
ph96.com is an online gambling platform strictly intended for individuals who are 21 years of age or older, as required by PAGCOR regulation and Philippine gaming law. ph96.com does not knowingly collect personal data from any person under the age of 21.
Age verification is conducted as part of the account registration and KYC process. Any account found to belong to a person under 21 years of age will be immediately closed. Where ph96.com becomes aware that personal data has been collected from an underage individual, all associated data will be deleted promptly and the matter handled in accordance with PAGCOR regulatory guidance.
If you have reason to believe that a person under 21 has created an account on ph96.com, please contact support immediately at the details provided in Section 13.
For questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact ph96.com's Data Protection Officer through the following channels:
If you are not satisfied with ph96.com's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through the NPC's official channels.
ph96.com reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, updates to applicable law, PAGCOR regulatory requirements, or the Platform's features and services.
When material changes are made to this Policy, ph96.com will notify registered Account Holders by email to their registered address and/or through a prominent notice on the Platform, with a minimum of seven (7) days' notice before the amended Policy takes effect.
The current effective version of this Privacy Policy is always published at ph96.com/privacy-policy with the effective date displayed at the top of the document. Continued use of the ph96.com Platform after the effective date of any amended Policy constitutes your acknowledgment of and agreement to the updated terms.
Last Updated: This Privacy Policy was last reviewed and updated on January 1, 2026. The current version supersedes all previous versions of the ph96.com Privacy Policy.
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